If the handle has a set screw:
- Remove the rubber button (part # 1), it will pop up.
- Use a hex wrench (part # 4) to unscrew counterclockwise to loosen the set screw (part # 2).
The hex wrench has a 2.5 mm or 1/8 in. head. - Then remove the handle (part # 3).
If it is still difficult to remove there, loosen the adjusting screw again.
If the handle does NOT have a set screw:
Note: There are two versions of the handle without a set screw. When removing the older version, the handle body may fall under the sink because the handle trim ring is also the lock nut that holds the handle body to the top of the sink. You will need to hold the handle body (under the sink) before removing the handle assembly.
- Please make sure the handle is in the closed position.
- Hold the handle and turn the trim ring (part # 1) counterclockwise by hand until it is completely unscrewed (see images above).
- Remove the handle by pulling the handle up and off the cartridge stem.
For the Diverter handle on the escutcheon plate:
- The diverter handle is secured to the escutcheon plate with a C-clip. To remove it, you will need to remove the volume control handle, the handle trim ring and the escutcheon plate from the shower valve first.
- Once removed, use two small, flat-bladed screwdrivers to aid in the removal of the C-clip.
- On the back of the escutcheon, use one screwdriver blade at one end of the C-clip to keep it from turning and use the other screwdriver blade to push the C-clip end down and out of the groove.
- With the C-clip removed, be careful to retain the rubber O-ring and metal washer which were under the C-clip.
- Remove the diverter handle and retain the small black plastic washer which is found on the handle.
For 1/2" Diverter Valve or 3/4" Volume Control Valve:
- Remove the plug and loosen the set screw (part #5) by unscrewing it counter-clockwise with a hex wrench (2.5 mm or 1/8").
- Gently pull the handle assembly (part #1) out to reveal the handle extension sleeve (part #2).
- Unscrew the handle extension sleeve (part #2) counter-clockwise to remove it from the handle adapter assembly (part #3).
- Use an adjustable wrench to grab onto the flat on each side of the handle adapter assembly (part #3) and unscrew it counter-clockwise to remove it.
- Remove the escutcheon plate (part #4) to reach the rough-in valve.
NOTE: When replacing with a new handle assembly, the handle extension sleeve (part #2) is pre-installed to the handle assembly (part #1). Follow steps 1 and 2 above to remove the handle extension sleeve (part #2).
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