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  1. Gerber USA
  2. Installation Guides & Technical Specs
  3. Troubleshooting Guide

Troubleshooting Guide

  • Cover plate or the sink hole cover is required to be purchase or is damaged
  • Low Pressure Problem in Pull-Out/Pull-Down Kitchen Faucet (existing installation)
  • My faucet drips continuously after I turn it off.
  • My Faucet Is Leaking From The Handle And / Or Dripping From The Spout
  • My Faucet Leaks Where the Spray Head Connects to the Spray Hose
  • My handle is broken or damaged.
  • My handle keeps spinning and not engage the cartridge
  • My Pot Filler Faucet Is Leaking From The Second Swivel Joint
  • My Pull-Out Kitchen Faucet Is Leaking At The Counter
  • My Pull-Out Kitchen Faucet No Longer Rotates From Left To Right.
  • My Toilet Flush Valve Does Not Close Properly
  • Pull-out / pull-down kitchen faucet body becomes loose or wobbly
  • The Base Nut Or Sleeve For My Tub/Shower Is Defective
  • The copper supply pipes for my faucet are damaged
  • The Switch Button on the Spray Head for My Kitchen or Prep Faucet Does Not Work
  • What do I do if my diverter on the tub spout no longer diverts water between the shower head and tub spout?
  • When I turn my faucet on, the handle falls down and shuts off the water
  • Why are bubbles forming in the water during a flush cycle in toilet?
  • Why does the water that comes out from my faucet look cloudy or milky?
  • Why is the toilet bowl water level is low?
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